Catch-all for gadgets.
David Pogue from Yahoo gave Samsung’s voice assistant Bixby a run-through and it doesn’t impress much. Here are some particular downsides from Pogue’s article:
Bixby is especially pathetic when it comes to navigation.
- What pizza places are nearby? (Bixby: “Looks like there’s a connection problem.”)
- Find me an Italian restaurant nearby. (Bixby opens Google Maps—promising!—but then stops, saying, “It looks like we experienced a slight hiccup.”)
- Give me directions to JFK airport. (Bixby: “Which one?”)
- Give me directions to the Empire State Building. (The “slight hiccup” error message appears after 10 seconds.)
- In all cases, Bixby is very, very slow—plenty of videos online show how badly it lags behind Siri or Google Assistant.
It’s also fairly confusing. Most response bubbles include the baffling phrase, “You’re in native context.” And every so often, you’re awarded Bixby XP points for using Bixby. Samsung suggests that if you accumulate enough, you’ll be able to earn valuable prizes. OK, but if you have to bribe your customers to use your app…
This is hilarious. Samsung is resorting to gamification in hopes it will entice people to use Bixby. This is so incredibly ass-backwards. Imagine if you could win Apple points for using Siri or Amazon credits for using Alexa 1. How about this, Samsung: build a worthy product that compels people to use it because of how great it is, not because they can win imaginary points.
Like I’ve said before, no virtual assistant is perfect, but Samsung is incredibly late to this game. Since there’s a precedent now where every manufacturer needs their own virtual assistant, I suppose it’s no surprise. I’m sure Bixby will get better with time, but imagine how far ahead Alexa, Siri, and Google Assistant be when that happens.
Side note: my favorite blunder from the video is when Pogue asks when Abraham Lincoln died and Bixby responds “Which One?”.
On second thought, Bezos should get on this. ↩︎
Reviews for the Amazons Echo Show are coming in ahead of its launch later this week, and most reactions are positive. The Echo Show offers a new experience for smart speakers with its touch screen and video calling capabilities.
My ‘Show’ will be arriving later this week, and I’m looking forward to writing up another in-depth review once I put it through its paces. I think a touch screen smart speaker definitely has its positives, but it will be interesting to see just how often the screen gets used.
Dieter Bonn for The Verge—Amazon Echo Show Review: Doing More By Doing Less
You basically never need to tap the screen for anything, unless you really want to. There is not an “app store” where you hunt around for new things to add to your screen. It sits on your counter, answers your questions, sets your timers, and occasionally displays useful information. That’s it, and that’s great.
Mark Gurman for Bloomberg—Amazon’s Echo Show: Do You Need Another Screen?
Voice-activated speakers are not essential purchases. I don’t see the benefit to looking up a weather forecast on a speaker attached to a screen, when you can easily do that with your smartphone’s voice assistant. And for those of you who have a portable tablet or a big-screen TV in your home, would you really want to watch a video on the Echo Show’s 7-inch screen?
Mat Honan for BuzzFeed—Amazon’s New Echo Show Is Very Cool And A Little Creepy
It has this wild new feature called Drop In. Drop In lets you give people permission to automatically connect with your device. Here’s how it works. Let’s say my father has activated Drop In for me on his Echo Show. All I have to do is say, “Alexa, drop in on Dad.” It then turns on the microphone and camera on my father’s device and starts broadcasting that to me. For the several seconds of the call, my father’s video screen would appear fogged over. But then there he’ll be. And to be clear: This happens even if he doesn’t answer. Unless he declines the call, audibly or by tapping on the screen, it goes through. It just starts. Hello, you look nice today.
Some people will definitely be seen naked with Drop In. Good thing you can set permissions. It’s pretty radical, for sure, to allow for immediate access without prompting.
Andy Rubin took the stage last night at Walt Mossberg’s Code Conference to talk more about the Essential Phone and Home devices announced yesterday. Here’s the latest.
Andy wants customers to be able to run whatever virtual assistant they want on the Home (i.e. Siri, Alexa, or Google Assistant).
He goes on to say:
All of these [companies] have ecosystem envy and want to create their own ecosystem. But consumers don’t want just Samsung stuff in their house. They want diversity.
This is a novel idea on the Smart Speaker concept, allowing for maximum compatibility with consumer devices. That said, I seriously doubt Google and Apple would go for it. Google makes its money on search and user data, and I don’t think they can afford to not have full control over that experience. Apple is renowned for being secretive, isolated, and integrated with their software and hardware. Don’t hold your breath for Siri on anything without an Apple logo. Amazon has already licensed out the Alexa voice service, so it seems like less of an issue there.
He also mentions that the new Ambient OS run by the Home will follow a similar development and deployment process as Android. This has led to fragmentation as new versions of Android become available, it is up to the phone manufacturers to implement them, which they have historically been slow to do. Andy says they have a plan to prevent this with Ambient.
Essential Phone: In a Nutshell
The Essential Phone looks pretty, and definitely has a gorgeous display, which is on par with what we’ll see with the upcoming iPhone 8 (latest mock up based on leaks below). The use of titanium and ceramic is really cool, given how strong these materials are. It has been rumored that Apple is testing out ceramic for the iPhone, and they released their first product with ceramic last year (Apple Watch Edition).
128GB of storage should be good for most people, but 4GB of RAM in an Android phone is a little measly.
I’m wondering how well accessories will hold to the magnetic back, or how easily they can be knocked off the phone. Essential’s website says this about it:
Don’t you hate it when you have to buy new dongles, chargers, and accessories every time your phone is upgraded? We do too. So we decided to make this a thing of the past. The magnetic connector with wireless data transfer keeps your phone cord-free, future-proof, and always up-to-date.
I have a couple issues with this. First, Essential provides a USB-C to headphone jack dongle in the box. Sure, you don’t have to buy it separately, but they should own their design choice for not including a headphone jack in the phone instead of being hypocritical for embracing a natural progression of the market (see iPhone 7 and Galaxy S8).
Second, the thought of the magnetic connector keeping your phone future-proof and up-to-date is just BS. It echoes back to the reign of PCs, when eMachine computers would come with those horrid stickers proclaiming “This computer is never obsolete”. You will still have to replace your phone every 1-2 years to get the latest and greatest, not simply snap on accessories for the foreseeable future.
That said, any competition is good for the industry and consumers. Fresh ideas are always welcome and it is clear Andy Rubin has a vision for Essential.
You can reserve an Essential Phone today, but there’s currently no delivery date specified.
Essential Home: In a Nutshell
I’m loving the competition that is heating up in this market. Amazon is the leader by far, but Apple is rumored to be announcing a Siri Smart Speaker at WWDC next week, and Google Home is going to be receiving major updates soon.
Essential Home looks pretty cool. It has a touchscreen like the newly announced Amazon Echo Show. Unlike the Show, however, Essential Home does not appear to have a built-in camera for video calling. I like the first looks we’ve seen of the interface, but more information is needed to really get an idea of how Essential will position itself in this market. They can definitely make a larger impact here than with the Phone.
Andy Rubin is one of the co-founders of the Android Operating System, which was purchased by Google in 2005. Back in October 2014, Andy left Google to pursue a new startup we have come to know as Essential.
This past March, Andy tweeted out the following teaser.
I’m really excited about how this is shaping up. Eager to get it in more people’s hands… pic.twitter.com/LRzQCFSKTm— Andy Rubin (@Arubin) March 27, 2017
Today, the @essential account tweeted this.
Hi, welcome to our Twitter page. We’re here to let you know something big is coming May 30th! Stay tuned…— Essential (@essential) May 25, 2017
The above image has been enhanced by others in an attempt to identify the top device sticking out the phone. Here’s one representation.
Andy Rubin’s Essential phone looks like it has some sort of rounded attachment for AR .. or a 360 camera? I lightened the image. pic.twitter.com/vWsr0lSqEG— Todd Haselton (@robotodd) May 25, 2017
Augmented Reality and enhanced cameras are something the industry is pushing towards very rapidly, and the device sticking out of the phone definitely looks like it has something to do with a camera.
Not too much else is known about Essential or this new phone they are teasing, other than Eric Schmidt (Executive Chairman, Alphabet) essentially1 confirming it will run Android (see below). We also know it will have a rounded screen and small bezels, based on the first tweet above. This is definitely on par with the latest design trend (Samsung Galaxy S8 and the rumored iPhone 8).
It will be interesting to see if Essential will be able to differentiate themselves beyond the rounded-rectangle, glass, and aluminum standard that is the smartphone world.
One thing’s for sure, though. I fully support the ‘war on bezels’, and 2017 is shaping up to be the year we make substantial progress.
Phenomenal new choices for Android users coming very soon. An example! https://t.co/3fwvYl6vlu— Eric Schmidt (@ericschmidt) March 29, 2017
Pun totally intended. ↩︎
Hot on the heels of Amazon’s Echo Show announcement, CNET has confirmed Amazon will be introducing voice calling features for existing Alexa users today.
Existing Echo devices and the Alexa app will be updated to receive this functionality, which has the opportunity to truly change the dynamic in which these smart speakers are used.
This is truly an ‘Amazon’ way to do this, since their Fire Phone was a flop. I expect Apple’s ‘Siri Speaker’ to handle calls as well, but in a much different way. Either way, taking calls from the comfort of the couch without reaching for your phone will be nice.
After multiple leaks this past Friday, May 5, and a Wall Street Journal report, Amazon introduced the Echo Show this morning. You can buy one for $229 or two for $358 (saving $100) for a June delivery. This is a very compelling move by Amazon and something Apple would never do (highlights the stark contrast between the two). I own an Echo Dot to mostly control our smart lights, and it is a pretty amazing little device. I’m curious what it would be like with a touchscreen. The Echo Show looks promising, as the features below highlight. I don’t care much for the design, though, with its sharp edges and blockiness in an age of sleek and soft corners.
Apple is also rumored to be working on a Siri-enabled smart speaker themselves, to be announced as early as June.
$229 or two for $358 (save $100)
Colors: White, Black
Releases June 28, 2017
Update 5/9 at 4:27pm: added intro video from Amazon.
After multiple leaks this past Friday, May 5, The Wall Street Journal is reporting that Amazon’s Echo with touchscreen will launch “as early as Tuesday” and be priced for over $200. $200-$300 sounds about right to me. Let’s see what happens tomorrow.
After a low resolution image was reported by tech news outlets earlier today, notorious device leaker Evan Blass has released a high resolution image of a purported Amazon Echo device with a touchscreen.
Amazon has been rumored to be working on such a device for a while. I’m not sure I see the entire benefit of having a touchscreen on a communal device, unless you’re already standing/walking, but it will be interesting to see what features Amazon brings forward.